We do process facilitation and conflict resolution that help people cooperate, co-create and coexist.
The Danish Center for Dialogue’s workshop was very rewarding for our volunteers and I was impressed by the facilitation method that created a lot of engagement and enthusiasm among the participants. Our volunteers were excited to work with concrete dialogue tools in practice and to be actively included in the learning process - as opposed to just being presented to theoretical knowledge. They found the tools very inspiring and relevant, and I am sure they benefit a lot from using them in their work for LDDF-INJAD.
- Mouna Echemmkh, Director, LDDF-INJAD, Morocco
Facilitation of dialogue and group processes
As process facilitators, we help you find durable solutions to your joint challenges and to create relevant changes together.
Perhaps you need to evaluate a project or design your next one. Maybe you need to develop a new strategy or ensure a thorough dialogue before making an important decision. Or perhaps you just wish to become better at what you do by strengthening your internal working relations.
We help you get there by designing and facilitating tailor made participatory processes that engage everyone and meet your needs.
We are particularly skilled in designing and facilitating group processes for and dialogue between people with different cultural backgrounds. See more about our intercultural work here.
Training in dialogue and process facilitation
We do trainings and workshops that give you knowledge and tools to engage in dialogue and to facilitate dialogue between others.
Perhaps you work with awareness raising and need to engage a certain target group in dialogue about a sensitive issue such as gender equality or human rights. Or your project aims to enhance mutual understanding between people across cultural, religious or other divides.
Perhaps your task is to help others exchange experiences, explore complex issues, develop great ideas and make important decisions. Or maybe you just want to strengthen communication and working relations within your own organizations – or your cooperation with external partners.
Our trainings and workshops build your capacity to do that by:
Introducing you to basic theory about dialogue
Giving you practical experience with concrete tools to engage in dialogue and to facilitate dialogue between others
Giving you knowledge and tools to design and facilitate participatory group processes that engage your participants
Our workshops and trainings are always tailor made. And depending on your needs, the focus of the training can be on building your capacity to engage in dialogue and/or to facilitate dialogue between others.
A one-day work workshop will give you a basic introduction and a taste of the tools. A one-week training will get more in depth, both in terms of theory and in terms of giving you practical experience with using the tools on your own. Anything in between is possible.
Intercultural dialogue: Facilitation and training
We facilitate intercultural dialogue and group processes. And we do trainings about intercultural dialogue – both about engaging in it and facilitating it.
Intercultural challenges and opportunities
Though people with different cultural backgrounds are usually surprisingly similar and people with the same cultural background are usually surprisingly different, communication and working together across cultural divides can be tough.
People do things differently, small and big. They have different beliefs and opinions. About what it means to be respectful and be on time. About how to to work together effectively. About human rights and democracy. And about a million other things.
But working together across cultural divides can also be very rewarding and inspiring. Because it brings different perspectives and experiences to the table – which can rock the boat and make us aware of new solutions and possibilities and ways forward.
The trick of intercultural cooperation
In our experience and perspective, the way to make intercultural cooperation fruitful is not to ‘get to know the essentials of each other’s Cultures in advance, so we can avoid trouble by doing what is expected’.
That approach can be very counterproductive, since it leads us to think in terms of generalizations that have little to do with reality and builds more boundaries than bridges.
The way to get the best out of intercultural cooperation is simply to be curious and open. To always meet people as individuals, never as representatives of ‘a Culture’. To not take things for granted. To ask when in doubt and listen carefully to what people tell us.
In other words: to engage in dialogue.
And that is what we can help you with. Both as facilitators of dialogue and as trainers in the art of dialogue.
Counseling on dialogue and conflict resolution
We offer counselling on projects and processes that focus on dialogue and conflict resolution.
We offer counselling on projects and processes that focus on strengthening dialogue and managing conflicts constructively: internally in an organization, in a local community, across cultural and social divides, etc.
We also offer counselling on projects and processes where dialogue and conflict resolution is not an aim in itself, but a means to reaching other aims. For example to raise awareness about critical issues or spark political changes by means of advocacy.
Making dialogue and conflict resolution an integrated part of your project, organisation or collaboration takes time, since it needs continuous practice and ongoing reflection.
We offer tailormade processes that will get you there.
Conflict resolution: workshops and trainings
We do workshops and trainings that give you knowledge and tools to manage conflicts constructively.
Our workshops and trainings will introduce you to basic theory about conflict resolution and give you tools to manage conflicts constructively in practice.
More concretely, you will get knowledge, inspiration and tools pertaining to:
How conflicts develop and escalate, and how people typically react when conflicts happen
How to support a person in conflict without becoming involved in the conflict yourself
How to meet conflicts constructively when you become involved in them yourself
How to develop a ‘culture to manage conflicts constructively’ in your organization
We design our workshops and trainings based on your needs an possibilities.
A one-day work workshop will give you a basic introduction and a taste of the tools. A one-week training will get more in depth. Both in terms of theory and in terms of giving you practical experience with using the tools on your own.
When people find themselves in conflict, things can get rough.
Emotions run high and distrust is the order of the day. Interests and opinions seems worlds apart. Dialogue no longer takes place and constructive cooperation is no longer an option.
When that happens, mediation can be very helpful - if not needed.
As neutral third-party mediators, we offer to guide two or more parties in a conflict through a structured process where we help them:
Engage in dialogue in order to understand each other’s differing perspectives and interests
Gain more clarity about their disagreement and the damaged relations between them
Identify joint solutions to the conflict, which to the best possible extent meet the interests and needs of both/all parties
Negotiate and make concrete agreements about how to move forward